Frequently Asked Questions
Everything you need to know about your sweet treats.
How do you ensure the freshness of the taffy?
Our taffy is whipped fresh daily in small batches and heat-sealed immediately to lock in flavor and maintain its signature soft texture.
What is the shelf life of Taffy products?
When stored in a cool, dry place, our taffy remains delicious for up to 6 months. We recommend keeping it out of direct sunlight to prevent melting.
Do you offer shipping to warm climates?
Yes, we ship nationwide. During summer months, we use insulated packaging and expedited shipping options to ensure your candy arrives in perfect condition.
Are your candies gluten-free or nut-free?
Most of our flavors are gluten-free; however, all our products are processed in a facility that also handles peanuts and tree nuts. Please check individual product labels for specific allergen information.
Can I return my order if I change my mind?
Due to the perishable nature of food items, we cannot accept returns. However, if your order is damaged or incorrect, please contact our support team within 48 hours for a replacement.
Do you provide bulk discounts for events?
Absolutely! We offer wholesale pricing and custom packaging for weddings, parties, and corporate events for orders over 10 pounds.